Where Professionalism Meets Peace of Mind
At Shoreline Property Management, we take the stress out of sectional title and estate management — ensuring your property runs smoothly, your finances stay on track, and your residents live in harmony. Whether you’re a trustee, owner, or investor, we offer a full suite of management services tailored to your needs.
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Administrative Management
- Trustee and AGM meeting coordination
- Preparation of agendas, notices, and minutes
- Accurate record keeping and documentation
- Transparent communication between trustees, owners, and residents
- Efficient handling of owner and tenant correspondence
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Financial Management
- Annual budget preparation and levy forecasting
- Levy billing, collection, and arrear management
- Monthly financial reporting and reconciliations
- Payment of creditors and service providers
- Audit preparation and assistance
- Levy clearance certificates for property transfers
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Legal & Compliance
- Ensuring adherence to the STSMA and CSOS requirements
- Filing of CSOS returns, budgets, and meeting documents
- Guidance on governance and rule enforcement
- Managing insurance renewals and claims
- Assisting with fines and contravention notices
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Maintenance & Operations
- Regular inspections of buildings and common property
- Coordinating contractors and service providers
- Supervision of cleaning, gardening, and security teams
- Managing repairs and preventative maintenance plans
- Waste management and environmental upkeep
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Communication & Owner Relations
- Prompt handling of queries and complaints
- Regular trustee updates and newsletters
- Owner portals and transparent reporting systems
- Professional mediation and dispute resolution support / assistance with CSOS disputes
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Meeting & Governance Support
- Scheduling trustee and owner meetings
- Preparing meeting packs and recording minutes
- Managing resolutions and compliance follow-ups
- Trustee training and procedural guidance
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Insurance & Risk Management
- Liaising directly with insurance brokers to arrange comprehensive property insurance cover
- Ensuring insurance companies conduct risk assessments when required
- Confirming that the Body Corporate / HOA maintains the correct Trustee Indemnity and Fidelity Cover at all times
- Managing claims efficiently and coordinating with contractors for repairs
